Bot unknown!

Started by Ace United, August 24, 2016, 06:50:40 PM

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Ace United

Hello,
I solved many problems during installation but I have this error on the web interface:
Bot Status: Bot unknown!
Log:
2016-08-24 18:43:15 START_MANAGER JTS3ServerMod 6.1.5 Hosting Edition (14.05.2016) Instance Manager started...
2016-08-24 18:43:15 CONFIG Loading InstanceManager config file from: /var/www/JTS3ServerMod_HostingEdition/config/JTS3ServerMod_InstanceManager.cfg
2016-08-24 18:43:15 CONFIG Bot chat command !exec is disabled!
2016-08-24 18:43:15 CONFIG Multi IP Mode disabled!
2016-08-24 18:43:15 CONFIG MySQL mode disabled!
2016-08-24 18:43:17 LICENCE_CHECK Licence key is valid! Thank you very much for your support, DivisionOfGaming!
2016-08-24 18:43:17 TELNET_START Query Interface started on port 5873!
2016-08-24 18:43:25 TELNET_CONNECTION Accepted telnet connection from 151.80.138.167...
2016-08-24 18:43:26 TELNET_CONNECTION Closed telnet connection to 151.80.138.167...

Thanks for help.

Stefan1200

You created the bot before you made the query interface working. But that is easy to fix.

Go to the bot list page and click on manual instance list reload. Wait 15 seconds and the status should change.

Ace United

Quote from: Stefan1200 on August 24, 2016, 06:59:21 PM
You created the bot before you made the query interface working. But that is easy to fix.

Go to the bot list page and click on manual instance list reload. Wait 15 seconds and the status should change.

I have reload no work, delete and create bot no work, I have: Bot unknown!

Stefan1200

Quote from: DivisionOfGaming on August 24, 2016, 07:30:35 PMI have reload no work, delete and create bot no work, I have: Bot unknown!

What will be displayed on the Query Interface settings?

Ace United

Quote from: Stefan1200 on August 24, 2016, 08:43:27 PM
Quote from: DivisionOfGaming on August 24, 2016, 07:30:35 PMI have reload no work, delete and create bot no work, I have: Bot unknown!

What will be displayed on the Query Interface settings?

Everything works great!

< JTS3ServerMod
> login ********
< STATUS OK
> instancerunningcount
< 0
< STATUS OK
> qui

Stefan1200

What happens, if you restart the JTS3ServerMod?

Do the web interface and JTS3ServerMod really use the same database?

Ace United

Quote from: Stefan1200 on August 24, 2016, 09:09:59 PM
What happens, if you restart the JTS3ServerMod?

Do the web interface and JTS3ServerMod really use the same database?

How to know if it is the same database

Stefan1200

Quote from: DivisionOfGaming on August 24, 2016, 09:23:18 PM]
How to know if it is the same database

Well, if you used the same MySQL Server IP and database name at the web interface and in the JTS3ServerMod_InstanceManager.cfg file, than you should be fine.

Ace United

Quote from: Stefan1200 on August 24, 2016, 09:39:15 PM
Quote from: DivisionOfGaming on August 24, 2016, 09:23:18 PM]
How to know if it is the same database

Well, if you used the same MySQL Server IP and database name at the web interface and in the JTS3ServerMod_InstanceManager.cfg file, than you should be fine.
It's same but I have the same problem, I have clean database in reinstall and have the same problem

Stefan1200

Can we meet at the weekend, so I can check your configuration using Teamviewer?

Ace United

Sure, your are not present today?

Stefan1200

Quote from: DivisionOfGaming on August 25, 2016, 11:22:23 AM
Sure, your are not present today?

I think not, maybe later this day for a short time, but I can't promise this currently. If I have time, I will connect to your TS3 server and check if you are online. Which name do you have on your TS3 server?

Ace United


Stefan1200

After a Teamviewer session this problem was identified and solved: The JTS3ServerMod used a different database than the web interface. After changing the MySQL settings at the JTS3ServerMod, everything was working fine.